My HEB Account

My HEB Account is a secure online site, where you can view important information about your reverse mortgage by HomeEquity Bank. The site allows clients to access mortgage information, view important documents, check account activity, and manage profile information at any time you need it.

Eligible clients are being invited to create an account and access their CHIP Reverse Mortgage through My HEB Account. It is the one-stop secure online access to your HEB reverse mortgage account details, including your mortgage information and important documents at your convenience.

My HEB Account is currently available through a limited Early Access program as we gradually expand access to more clients. If you would like to inquire about your eligibility please contact Client Relations at 1‑866‑758‑2447 or clientrelations@heb.ca.

If you’ve received an invitation, simply follow the instructions in the email to create your account. If you haven’t received an invitation, please contact Client Relations at 1‑866‑758‑2447 or clientrelations@heb.ca.

My HEB Account is currently available through a limited Early Access program as we gradually expand access to more clients. If you would like to inquire about your eligibility please contact Client Relations at 1‑866‑758‑2447 or clientrelations@heb.ca.

Yes. My HEB Account is designed as a secure online site for accessing mortgage information and documents about your reverse mortgage with HomeEquity Bank. It requires two-factor authentication to protect your information.