Contact Us

Need to reach us? If you can't find the answer to your question on our site, you'll find a number of easy ways to contact us directly right here.

If you have a complaint of any kind, we are committed to resolving it promptly and effectively. Learn more about our complaints process.

Call Us If you have a specific question, you can call our customer service at 1-866-522-2447. Mailing Address Royal Bank Plaza, South Tower,
200 Bay Street, Suite 3500,
Toronto, ON M5J 2J1

* Please note this is not a branch, contact us via phone to speak to a representative. Existing Clients Please visit our Frequently Asked Questions for answers to your questions or to contact our client services department. For other bank inquiries Toll Free: 1-866-522-2447 Local: 416-925-4757 For Lawyer/Notary Payout and Repayment Requests: Fax: 1-888-372-3649 Email: