Our Culture


HomeEquity Bank is a Schedule 1 Canadian chartered bank and the leading national provider of reverse mortgages, with a growing portfolio. As the only bank solely dedicated to serving homeowners 55 and up, we’re passionate about helping Canadian homeowners live retirement on their terms. We live that commitment every day, with a range of reverse mortgage solutions that include our flagship CHIP Reverse Mortgage™ product.

Our Values, Our Passion

At HomeEquity Bank, our values drive and inspire our actions with our customers, our partners and each other.

  • Customer-Focused. Passionate Advocates.
  • Courage to Act. Do the Right Thing.
  • One Team. One Vision.
  • Think Long-Term. Ever-Evolving.
  • Be Exceptional. Inspire Greatness.


Great Environment

HomeEquity Bank offers a hybrid working environment supported with a culture of flexibility – an approach that is unique to each person, and that enables both business and individual needs to be met in a mutually beneficial way.

We pride ourselves in recognizing and celebrating performance, community service, teamwork, and diversity among our employees.

A Dynamic Culture – With People at the Centre

We believe our people make all the difference; our tireless commitment to inclusivity, professional development, and employee engagement/experience has been recognized through awards including the Waterstone Canada’s Most Admired Corporate Cultures 2022, the Globe and Mail’s Report on Business: Canada’s Top Growing Companies 2022 (third year since 2019), Strategy Online Top 10 Brands Awards (at #8) and as a Canadian Mortgage Professional (CMP) 5-Star Mortgage Employer 2022.

Growth and Opportunities

We provide challenging and rewarding careers in a wide variety of fields. We continuously develop and train our employees through professional growth opportunities and hands-on experience. Employees are encouraged to develop professionally and personally though a series programs including our Educational Assistance Program, designed to reimburse costs related to professional learning and development, unlimited access to LinkedIn Learning courses and our Leading@HEB pathway for leaders.

Celebrating Great Work and People

We believe in an environment that celebrates success, knowledge, leadership, and work that is inspired by our core values. For these reasons, recognition is an important part of our culture and we have several ways that make it easy for our employees to say ‘great job’ to their colleagues and leaders.
From our online Appreciate! platform to the monthly High Five Award Program and annual President’s Award Program, we recognize professional achievement with a variety of rewards including points towards gift cards, merchandise, and travel experiences, as well as group RRSP/DPSP contributions and more.
Our Community Leadership Program recognizes employees who make a positive impact through dedicated community service with a grant for their charity of choice. Additionally, we provide employees with one paid day off each year to volunteer at their favourite local charity.

The Perks

HomeEquity Bank offers a competitive total rewards package that includes:

  • Extended health and dental benefits
  • Employee & Family Assistance Program
  • Employer-Matched Group Retirement Savings Plan
  • Employer-Matched Share Investment Plan
  • Well-being initiatives including: a wellness account, virtual self-care programs and extended mental health benefits
  • Employee corporate discount for GoodLife Fitness

Stay in the Know

Find out what we’re up to online, and learn more about what makes HomeEquity Bank a great place to work:

Proud to be an Employer Partner with the Canadian Centre for Diversity and Inclusion (CCDI)