The potential Canada Post strike may delay delivery of important documents, including payments, statements, interest rate notices, and other key correspondence. Please contact us for assistance.

Voluntary Codes of Conduct and Public Commitments

Voluntary Codes of Conducts and Public Commitments and are non-legislative commitments designed to better serve and protect consumers.

HomeEquity Bank has adopted several of these voluntary codes and commitments.

  • Commitment to Provide Information on Mortgage Security
    Banks that offer residential mortgages agree to provide consumers shopping for a mortgage loan with certain comparative information about collateral charge and conventional charge mortgages to help consumers choose the mortgage product that best suits their needs.