Deepak Khandelwal, ICD.D is a Board member and former C-level executive with over 30 years experience in large global companies including Google, McKinsey, Rogers, and CIBC. He has driven major digital, operational, and client experience transformations in B2B and B2C industries – especially when under threat by new business models. At Google he co-led the SMB Advertising Business globally with over $25 Billion annual revenue. At CIBC he was a SEVP and Group Head with broad responsibilities including launching an online direct bank – Simplii Financial. At Rogers he was the Chief Customer Officer leading a team of 10,000+ employees and managing a $1 Billion cost base to transform the employee and client experience. Deepak earned an Electrical Engineering degree at the University of Saskatchewan and an MBA from the Ivey Business School at Western University.